Background and Objective: this research has been carried out with the aim of improving the effectiveness of electronic education in the universities of the Iranian Army in order to face bio-viral crises.
Design/methodology/approach: This research conducted based on a mixed approach (qualitative-quantitative) and during a descriptive-exploratory study. The statistical population includes 210 managers, professors, and experts of army universities, as well as experienced deputies, managers, and chiefs in the army headquarters with at least a master's degree and more than 20 years of service and at least 5 years of educational experience. The data collection tool in the first stage includes a semi-structured interview and in the second stage a 31-question questionnaire to measure the relationships between research variables.
Findings: The findings of the qualitative stage showed that Three factors, including human factors (through the promotion of teachers, students and education managers), technological (through the promotion of electronic education software, the promotion of the platform for providing education and the promotion of technological support) and educational (through the promotion of the content of education, the promotion of education resources and improving educational support) were effective on Improving the effectiveness of e- education in bio-viral crises.
Conclusion: In order to improve the effectiveness of e- education in army universities in bio-viral crises similar to Covid-19, it is necessary to implement educational planning with an emphasis on the exploitation of human, technological and educational factors.